I coauthored the article with Doug Deems, General Counsel, The Claro Group.
One of the biggest challenges posed by legal holds is getting compliance by the employees who are subject to it. Because they are asked to alter their normal handling of information (including emails, documents and papers), the success of a legal hold program may depend on how well an organization implements “change management.”
Our article provides three things that general counsel, specifically, can do to lead their organizations toward legal hold program excellence. Read the article here